#ARLG16

Mostly my own tweets with some retweets and other favourites included too! Plus presentation slides where available on SlideShare

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  1. MONDAY
  2. KEYNOTE - Dawn Finch - Ethical Principles & The Code of Conduct
  3. Customer Journey Mapping - Susan Renshaw
  4. Interactive session where we did some journey mapping with post it notes. My group chose doing the washing up as a task to map. A lot more difficult than it sounds...
  5. HE Collaborative Partnerships and Library Services - Ihar Ivanou and Fiona Gardiner
  6. Looked at the implications for library services when HE organisations engage in partnerships with external organisations for course delivery and teaching.
  7. TUESDAY
  8. KEYNOTE - Peter Kilcoyne - Blended Learning - A Whole College Approach
  9. UX: Engaging and Involving Students through User Experience to inform library space design - Sandra Reid and Tania Olsson
  10. A practical session introducing some UX techniques. In groups we used data collected from focus groups and mapping to consider how to redesign the silent study area of the library.
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