Social Feedback (Week of November 10)

Feedback and reported issues we responded to this week.

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  1. We do our best to monitor @Storify, @Storifyhelp and @Livefyre, especially during business hours. Luckily the support@livefyre.com peeps have our back around the clock as well.
  2. Here are the tweets we caught this week, captured for possible patterns in product feedback or support issues:
  3. ^No similar reports of this, and we couldn't reproduce in the "User" area of the Twitter source, so Support should take a look:
  4. Login issue?
  5. ^He mentions login working in other browsers, so we recommended clearing his browser's cache/cookies. Issues with the "login cookie" can sometimes cause people to see this issue.
  6. Unresponsive button in Chrome:
  7. ^Might be a browser extension issue (in Chrome, things like adblockers can affect how content is added/deleted from the page). He mentions clearing cache, so we'd have him contact Support. More:
  8. ^strange, but great to know!
  9. Retweets:
  10. Element count:
  11. Tweeting automatically:
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