#13NTC: Summary of the 2013 Nonprofit Technology Conference

My thoughts and notes on my first Nonprofit Technology Conference, including the good and the bad. Good: excellent speakers and networking. Bad: poor event infrastructure, sad vendor fair (with a few notable exceptions) and an overall lack of diversity.

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  1. Thursday
    I arrived Thursday afternoon, just in time to check into the hotel, visit the "Science Fair" (vendor fair) and then head to the Feeding America meet-up. 
  2. Science Fair: The vendor fair, dubbed "Science Fair," hosted tables with tons of nonprofit techie companies. Since I am not really in the market for new CMS or website designer, I went about evaluating marketing. There was an overwhelming amount of terrible marketing, it was hard to keep track of the awfulness. I was really shocked that so many well-funded tech companies would have such a terrible marketing presence. Here are my recommendations for improvement for vendors:

    1) Paper collateral: So much paper. SO MUCH PAPER. This is a technology conference, why don't bother with killing trees when you could have an interactive way to market and connect with prospective clients. When I got my bag full of collateral, I tossed everything, literally wasting the money of vendors. This is not a good use of resources: its a waste of trees and a waste of vendor money. The only person winning here was the printer who made money printing all the paper I threw away. 
    2) Booths: It seems some folks really had trouble with the basics of tabling, like "never put candy on your table." Why? Because people walk by and try to take your candy (or goodies) as quickly as possibly without wanting to talk to you. If you can catch them before they depart, you're so busy trying to inundate them with information, you don't notice that they are edging away from you slowly. Don't do this to yourself or others. Open up your booth area by setting the table back and creating a space for interested parties to enter. The goal isn't to talk to everyone; many leads does not mean good leads. 

    While there was plenty of bad, there was lots of good as well. My top picks for good marketing include Sage Software, Blackbaud, the Chronicle of Philanthropy, and an honorable mention for Wire Media for cute collateral. 
  3. Sage's booth was the only one I wanted to visit after reading their simply flyer, printed with only their logo and an invitation to visit booth 59. 
  4. BlackBaud's booth was great (a little over staffed and crowded) but well designed and lovely to look at. 
  5. Chronicle of Philanthropy's Booth was the best of all booths. The used the space expertly, had great, simple takeaway pieces, and even had an ingenious way to capture leads (photo below). 
  6. WireMedia gets an honorable mention for great collateral. It was well designed and tailored for their different audiences and created an interactive opportunity to engage with participants. Simple, low tech and low cost. Genius. 
  7. Feeding America Meet-Up: Amelia and I had the chance to visit with some representatives from the Feeding America team and our fellow food bank friends. I had the chance to meet Dan Michel from Feeding America, Ruby Martinez with the RGV Food Bank, Micheal Hetrick with the East Texas Food Bank, and more. 
  8. Friday: I attended three sessions. Check out the notes below. 
  9. Saturday: I organized a Food Bank staff breakfast and attended two sessions on the last day of the conference. Check out my notes below. 
  10. Breakfast with more Food Bank staffers at Hell's Kitchen, including Allison Young of the Atlanta Food Bank, Joseph Coakley at the New York Food Bank, and Maria Diestro at the Second Harvest Food Bank of Central Florida. 
  11. Session notes: 
  12. Reflections: Scheduling apps, wi-fi and diversity. 
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