March 2015 #NPPRSA Twitter Chat

This is a recap of our March 2015 #NPPRSA Twitter chat. We discussed crisis communications--how to prepare and how to react.

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  1. Q1: How can you identify a potential crisis?
  2. Q2: What skillsets are needed to be a crisis management pro?
  3. Q3: How can you avoid biggest mistakes made in crisis mgmt? What are they?
  4. Q4: How can you communicate critical info to first responders--while keeping staff, families & key influencers calm?
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