- — Katrina Harrison (@TrinaHarrison)Sun, May 05 2013 23:19:24
- — penny hagen (@pennyhagen)Sun, May 05 2013 23:24:18
- — penny hagen (@pennyhagen)Sun, May 05 2013 23:25:28
- — Stephanie Creasy (@pattercake)Sun, May 05 2013 23:32:51Use forums customers are choosing to engage in already, listen, do something then communicate back - #cx13. Close the loop.
Customer Experience Design 2013
A one day conference on Customer Experience Design held in Sydney, May 6th. Included presentations from companies such as National Bank Australia and NBN Co and covered topics such as the role of Big Data, CX analytics, The Patient Experience, Experience Visions and aligning CX and business strategy
bypenny hagen158 Views