#WDR2004 - Making services work for poor people: the science and politics of delivery

Ten years on from the World Development Report 2004, Making Services Work for Poor People, what have we learnt about the science and politics of delivery?

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  1. Ten years on from the landmark WDR 2004, this ODI and World Bank conference in Washington DC celebrated the achievements of the report and its influence in development thinking and practice. The event also discussed what still needs to be done improve access and quality of basic services such as education, health, water and electricity.
  2. Read the original report here: 
  3. ODI Research Fellow Leni Wild set the scene with a blog in the Guardian about how Malawi’s “cashgate” scandal has highlighted the importance of accountability – a key theme for WDR 2004.

  4. The conference began with Shanta Devarajan, Ruth Levine and Kevin Watkins reflecting on ‘Ten years of making services work for poor people: what WDR2004 got right - and wrong.’  Makhtar Diop, Vice President for the Africa Region at the World Bank, opened the event. 

  5. Makhtar Diop opens the first session at WDR 2004 conference
    Makhtar Diop opens the first session at WDR 2004 conference
  6. Shanta Devarajan, leader of the WDR 2004 team, discussed the key learnings from WDR 2004. 


    You can stream the video from the opening plenary World Bank here.

  7. Read Shanta's presentation: 
  8. Ruth Levine from the Hewlett Foundation then spoke about how we’ve made progress in measuring and describing the problem – but not in improving service delivery. 
  9. Ruth Levine at opening plenary of WDR 2004 conference
    Ruth Levine at opening plenary of WDR 2004 conference
  10. Kevin Watkins, ODI’s executive director, discussed the prohibitive impact of elite bargains on service delivery, with reference to Leni Wild’s research in Malawi on scorecards. 

  11. Kevin Watkins at opening plenary for WDR 2004
    Kevin Watkins at opening plenary for WDR 2004
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