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Normandale Community College Case Study: How governance changed our website

Lynne Figg, Web Architect, Normandale College, presented on this topic at Confab 2012 on May 16.

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  1. The session began with some reassurance.
  2. What is governance?
  3. Normandale undertook a major governance initiative, which had its share of challenges.
  4. Yep, governance can be scary sometimes.
  5. But turning away users with crappy content is even scarier.
  6. How do you make a web governance committee work?
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