- This is dumb: Reuters ends reader comments because Facebook and Twitter exist, and also we have email addresses: http://reut.rs/1pvD383
http://twitter.com/mathewi/status/530775901609287680
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:36:50 - RE @Reuters ending comments: https://twitter.com/digiphile/status/530775954239811584 … makes sense *if* company can't devote resources to moderation: https://digiphile.wordpress.com/2013/01/29/want-good-online-comments-create-community-and-moderate-them/ …
http://twitter.com/digiphile/status/530776664339668993
— Alex Howard (@digiphile)Fri, Nov 07 2014 17:39:52 - .@digiphile: So what they're saying is "we don't have the time or desire to hear from readers in the place where we publish our content"
http://twitter.com/mathewi/status/530778377788329984
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:46:41 - @digiphile @mathewi Comment moderation takes time away from producing new content. It's not always the best tradeoff.
http://twitter.com/martin_kelley/status/530778134443204608
— Martin Kelley (@martin_kelley)Fri, Nov 07 2014 17:45:43 - .@martin_kelley @digiphile: Taking time out to discuss your content with readers takes time no matter how you do it
http://twitter.com/mathewi/status/530778640276271104
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:47:43 http://twitter.com/jackschofield/status/530778005774540803
— Jack Schofield (@jackschofield)Fri, Nov 07 2014 17:45:12- .@jackschofield: It's an abdication of responsibility IMO -- most who say they will listen on other platforms probably don't
http://twitter.com/mathewi/status/530778910267830272
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:48:48 - @mathewi or they're accepting that 1) readers are elsewhere 2) they don't have the $ to devote to moderating comments community requires
http://twitter.com/digiphile/status/530778759272857603
— Alex Howard (@digiphile)Fri, Nov 07 2014 17:48:12 - .@digiphile: "We can't afford it" is a cop-out. You don't have the time or $ to try and build a community? You don't deserve to have one
http://twitter.com/mathewi/status/530779656623247360
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:51:46 - @mathewi Totally disagree with you on this—social media is accomplishes what you & I wanted reader comments to do all those years ago
http://twitter.com/saila/status/530779374170415104
— Craig Saila (@saila)Fri, Nov 07 2014 17:50:38 - .@saila: I would agree, if sites pulled all of those convos back to the post or article, but they don't. How do I know those comments exist?
http://twitter.com/mathewi/status/530779993660743680
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:53:06 - .@saila: Let's say someone takes issue with a story, and I respond on Twitter. How do other readers even know that has occurred?
http://twitter.com/mathewi/status/530780196094636033
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:53:54 - @mathewi And I'd argue journalists/media orgs are more apt to particpate in the social media conversations than in comments /cc @digiphile
http://twitter.com/saila/status/530779720280190976
— Craig Saila (@saila)Fri, Nov 07 2014 17:52:01 - .@saila: I'd be willing to bet that most places that give up comments don't replace them with Twitter or FB, they just don't engage at all
http://twitter.com/mathewi/status/530780549770932224
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:55:19 - @mathewi @martin_kelley @digiphile tl;dr: “readers find the value exchange better on those platforms that are monopolizing our rev stream.”
http://twitter.com/SandersAK/status/530779517346799616
— adrian sanders (@SandersAK)Fri, Nov 07 2014 17:51:13 - @mathewi @digiphile Wow wrong. The ROI on community mods isn't clear enough to justify salary and healthcare
http://twitter.com/jaredbkeller/status/530779982029930496
— Jared Keller (@jaredbkeller)Fri, Nov 07 2014 17:53:03 http://twitter.com/mathewi/status/530780947776831489
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:56:54- @mathewi @jackschofield News orgs need to do a tenth of the engagement focused features they do now 100 percent better.
http://twitter.com/kevglobal/status/530780189199171585
— Mr Anderson (@kevglobal)Fri, Nov 07 2014 17:53:53 - @mathewi @digiphile So many news orgs act like the internet is a hassle rather than a paradigm shift they need to learn to embrace.
http://twitter.com/farwent/status/530779512322416640
— Joshucopia Wimmer (@farwent)Fri, Nov 07 2014 17:51:11 - @mathewi And I'd argue journalists/media orgs are more apt to particpate in the social media conversations than in comments /cc @digiphile
http://twitter.com/saila/status/530779720280190976
— Craig Saila (@saila)Fri, Nov 07 2014 17:52:01 - .@saila: My point is it shouldn't be either/or. If I go read something, I shouldn't have to do a Twitter or FB search to find comments
http://twitter.com/mathewi/status/530781296201846784
— Mathew Ingram (@mathewi)Fri, Nov 07 2014 17:58:17 http://twitter.com/stribs/status/530780926419410944
— Robert A Stribley (@stribs)Fri, Nov 07 2014 17:56:48- .@mathewi the best part about this is the logic: “social traffic dominates, ergo, let’s remove that from the core dynamic on our content.”
http://twitter.com/SandersAK/status/530781476497788928
— adrian sanders (@SandersAK)Fri, Nov 07 2014 17:59:00 http://twitter.com/joshdlondon/status/530781743000076288
— Josh London (@joshdlondon)Fri, Nov 07 2014 18:00:03












