The big event of the past week was the International Forum on Quality and Safety in Healthcare. I loved the energy, the ideas, and the passion from people all across the world.
Some of the ideas are really simple, such as
these ground rules for effective meetings:
New skills at work: should 'facilitator of joy' be included in job roles?
Patients as designers, makers, and collaborators for innovation:
Who makes change happen? (Clue: it's a mix of both lists):
People power chose the topic for the debate: "Too many measures of quality are the enemy of improvement."
Thank you to everyone who contributed to the debate. Arguments on both sides were compelling, and made valuable insights. The result of the final vote was a tie!
Observations on variation:
It's time to break the rules (the obstructive ones, at least) to gain better care
The Horizons team led a session on the third and final day of the conference about Shaping a Social Movement - in an hour! We spoke about the need for old power and new power in creating large-scale sustainable change.
The brilliant social movement featured during the session as an exemplar of what can be achieved by people with a common purpose and passion to make change happen.
The power of , as detailed in this fabulous poster.
There was a fantastic energy in the room for the session, with attendees getting in to the spirit, thinking what fires them up for change: