IWMW 12: Day Three

An evolving summary of the third day of the Institutional Web Management Workshop 2012.


  1. 09:30-10:00

    What Do You Really Want?

    Dawn Ellis
  2. Dawn Ellis opened with a fairy story of a university which implements a content management system.  She discussed some of the human difficulties they encountered along the way.  She stressed that it is very easy to say "let's involve in new technology" but this can be a distraction.  She believes that it is only when we get round the table to talk about the user journey and the department's key objectives that we can start moving things online appropriately.
  3. Audience Responses:

  4. 10:00-10:30

    Serve Two Masters: Creating Large-Scale Responsive Websites

    Keith Doyle & Paddy Callaghan
  5. Keith Doyle provided a definition of responsive design, stressing that it is not about mobile.  Responsive design isn't about offering a cut down version - the site needs to provide the full content to be responsive, otherwise it is classed as a mobile site.  He outlined the key benefits of of responsive design, including that we have one web, with one url per page.

    Paddy Callaghan gave a practical overview of work at the University of Bradford to develop a responsive website for the institution.  He highlighted several features and processes, including how they chose to handle navigations, make better use of breadcrumbs, and some of the changes they will be making following user testing, such as repurposing the carousel feature.
  6. The first two presentations were summarised visually by Kevin Mears:
  7. Helen Sargan from the University of Cambridge described the circumstances that lead them to adopt Plone, an open source solution, to address the problem of multiple websites springing up across the institution without support.  They used this to create their Falcon system. She described the key requirements - including fitting existing templates into the CMS and the need for it to be amenable to their authentication system - and how the project progressed from the proposal in 2009 to date.

    She provided a live demonstration of the service, showing what is available in a plain vanilla site and how it can be customised.  She also described the business model they have adopted (£100 charge per site to cover hardware costs) and the training they offer to staff before they take on a site.
  8. Audience Responses:

  9. 11:30-12:00

    Measuring Impact

    Stephen Emmott