One of the most visited articles on my blog is a list that I posted in July of 2008 of Responsibilities and Goals for a Community Manager. This was what I envisioned the role to be in 2007. It has been referenced many times and is linked from Wikipedia's definition of ‘Online Community Manager'.
Amber Rinehard February 22, 2012 Community management is not a new concept by any means - it's a function that essentially began in the "old days" of online communication, when people connected primarily through forums and chat rooms. But the rise of social business has given life to the role in a whole new way.
Kathryn is a writer for Techli and a startup junkie who is hype agnostic. She's worked at startups in Boulder, CO and New York, where she worked to develop communities and delight users. Kathryn is passionate about user experience and technology that appeals to "the normals".
In honor of Community Manager Day, I thought it would fun and worthwhile to share some tips with employers looking for the perfect community manager for their business. The community manager role is more relevant now than ever, and the numbers show it. In a joint research report released by Booz and Co.
I came to NYC not knowing what I really wanted to do. I jumped into the world of community builders, movers, shakers, technology and start-ups and found my calling. Now I'm an aspiring entrepreneur trying to build my own start-up and find the perfect community to be a part of.
It's time to build bridges, this time between inbound marketing and research. In this post, you'll find research on participation patterns, how to spot high value users, seeding content in a new community, how to bring new life to old content, and a little bit gamification.