Words that annoy, phrases that grate in clinical care

On April 13, 2017, Paul Buchanan, acting BMJ Patient Editor, hosted a tweetchat devoted to the language used in clinical settings that upset or annoy patients.

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  1. By way of introduction to the BMJ's focus on patient input, check out Tessa Richards's Stanford Medicine X talk:
  2. How Patients are Helping Change Medical Journals: Tessa Richards at MedX 2015
  3. Her column summarizes the findings:
  4. Tweetchats are chaotic, so don't try to read this as a conversation, but rather as a way to scoop up individual insights:
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