- Choosing between outsourcing and in-house IT support edmonton is a big decision to make, not to mention that it is time consuming. Determining which of the two suits your IT requirements better could greatly affect your business operation.
Businesses greatly depend on technology andcomputers. Even a simple document thatneeds to be created, either be sent out through email or to be printed-out forinternal use, needs a computer. Sales,support, manufacturing or accounting – they all need computers. We all use and maximize informationtechnology to make things simpler and easier to manipulate.
Outsourcing, by the way, means that you need to getinto an agreement with another or an external business that will do the servicefor you. Here are the top reasons why you should outsource your IT support and management:
Outsourcing greatly reduces your operating cost. No benefits, extra training and educationneeded.
On the average, a network administrator gets $60K peryear. Aside from the salary, additionalbenefits must be given to such employees like holidays and coverage if your Itadministrator needs to be out of the office for a number of days. Outsourced ITpersonnel are already trained and certified to handle your informationtechnology needs. It will definitely cost less.
Wider Expertise and Skill-Set
Outsourcing your IT support needs from Acrodex means that you have the advantage of a bigger knowledge base. The IT provider employs multiple technical personnel with differentexperiences and multi-skilled compared to your own three-man team IT departmentthat is limited in terms of knowledge. Most of the time, an IT provider will send out a technician based on the issue that you are having.
More Attention to Your Business
With the IT support being handled by a service provider, you have one less issue to think about. You can focus more on your business core andfind ways to improve or enhance the growth of the company rather than thinkabout computer network issues. Having less of a problem will also let you focus on your employees’ performance, on making them more productive and making themost out of their talents and skills.
Better IT Performance
The IT service provider will definitely give you agood service. They will always performat their best and bring you satisfaction so that you will hire their businessagain for the next term of agreement. While an in-house IT personnel will be there for a steady paycheck, mostof the time. While this isn’t true most of the time, an in-house service provider will not be in a hurry of fixing technical issues.
IT service providers have access to the latest technology available in the market. Theyhave the adequate resources to continuously train and educate their personnel and be up-to-date with the latest in the IT industry, and all these could beapplied to your business. This, in away, lessens your expenditures in terms of education and training for your own IT support.
With the benefits of ousourcing over employingin-house IT support, a business could easily save on overhead expenditures andbe ahead of what technology could provide businesses.