Case Management Approaches for a Strengthened Social Service Workforce Focus of 4th Annual Symposium

4th Annual Global Social Service Workforce Alliance Symposium reviews innovative case management approaches


  1. The Global Social Service Workforce Alliance hosted its 4th Annual Symposium on May24, 2017, in Washington, DC, and also via live webcast on the topic of case management and the social service workforce. More than 100 in-person participants and 400 remote participants from 29 countries across NGOs, practice,government, academia, foundations and other experts in the field shared how a strengthened workforce is able to implement integrated and innovative approaches to case management that create comprehensive and sustainable systems of care for vulnerable children and families. The symposium enabled the exchange of information between members of the Alliance and others working in case management, family reintegration, HIV/AIDS service delivery, child welfare, child protection, humanitarian response and health experts across many countries and regions.
  2. “We’re only going to achieve the 90-90-90 goals and get an AIDS free generation if we tackle the social and economic factors that fuel and impact the epidemic.Investing in social protection, care and support systems will not only improve the access, reach and utilization of proven high impact biomedical interventions but will also enhance the quality of life of children and adolescents that are infected and affected and mitigate the impacts of HIV that drive new infections.” Tom Fenn, Project Director, Coordinating Comprehensive Care forChildren Project (4Children)
  3. “A primary role of a case manager – and a social worker as well – is setting up and organizing processes for making decisions. Each of these actions involves systems and processes. The common thread through each of these is“relationship.” Dr. Rebecca Davis, Associate Professor and Director, Center for Global Social Work,School of Social Work, Rutgers, The State University of New Jersey
  4. Panel 1: Building a Stronger Workforce to Strengthen HIV-sensitive Case Management Systems and to Realize National and Global HIV Goals
  5. Panel 2: Promoting Multidisciplinary Linkages to Carry Out Integrated Case Management Approaches
  6. Panel 3: Innovations in Capturing Evidence in Order to Improve Case Management and Workforce Strengthening