Association Chat: The Digital Organization

An insane winter has put me behind in Storifying the weekly association tweetchats, but today's conversation was too good not to document! Kiki l'italien moderated an active discussion on the digital organization. See highlights below!

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  1. (View Kiki's blog post about this week's chat)
  2. Question 1: How has technology allowed your organization to provide a more personalized focus on the customer or member?
  3. Question 2: How has technology created more/new opportunities for marketing, customer service and event management?
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