The Role of ESN Community Managers - Jan. 16, 2014

Discussion from the Twitter #ESNchat on January 16, 2014. Some tweets have been rearranged in topical sequence to better follow discussions. The schedule for future topics is at http://jeffrossblog.com/esnchat/topic-schedule/. Archive links are at http://jeffrossblog.com/esnchat/topic-archives/.

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