Leveraging the State of Community Management in Your ESN - Guest Ted McEnroe from @TheCR - Feb. 25, 1016

The Feb. 25, 2016 #ESNchat about leveraging the State of Community Management in your ESN with guest Ted McEnroe from the Community Roundtable, creators of the annual SOCM Survey & Report.


  1. Questions for this chat:
    Q1: Why is research like the SOCM important to your internal community / #ESN? How do you use it?
    Q2: What pieces of the SOCM and other research have resonated most for you with stakeholders/members?
    Q3: If you’ve taken or seen the survey, what’s the piece of the SOCM 2016 that you’re most looking forward to?
    Q4: How has market research challenged your assumptions about community?
    Q5: What research data do you most wish you had for your ESN?