- Jennifer Honig's blog post summary of this chat is at https://www.linkedin.com/pulse/enterprise-social-networks-crisis-management-jennifer-honig …. Other chat archive links are at https://jeffrossblog.com/esnchat/topic-archives/ ….
- Today's chat questions:
1. Do you have a written, approved #ESN crisis management plan? Why or why not?
2. What kinds of #ESN crises are possible?
3. How do you identify a crisis? How do you triage them?
4. Do you handle internal crises different than external crises? Why or why not?
5. Share your #ESN crisis war stories and lessons learned.
- — Sharon Lina Pearce (@sharonlinapearc)Thu, Apr 21 2016 18:04:02@BWalker74 @chriscola Looking forward to meeting local #cmtymgrs on 4 May. http://www.meetup.com/DC-Community-Managers-Meetup/events/230516813/ … #esnchat
- — Chris Catania (@chriscatania)Thu, Apr 21 2016 18:05:13
- — Jason Waller (@JasonMWaller)Thu, Apr 21 2016 18:05:55
- — Chris Catania (@chriscatania)Thu, Apr 21 2016 18:07:16
ESN Crisis Management - April 21, 2016
Below is the archive of our #ESNchat discussing ESN Crisis Management on April 21, 2016.
byJeff Ross15 Views