Challenge, Educate & Support

Racism in health service provision affects staff and patients alike. End Racism went to Norwich to find out how Norfolk and Suffolk Foundation Trust are tackling race discrimination in their workplace.

Embed

  1. The Trust surveys staff every two years to find out whether racism in the workplace is a problem:
  2. “Overall I think the Trust tries to have the conversation but challenging the hidden cultures in an organisation is very difficult. There are so many elements that influence people’s behaviour and something are not always as explicit.”

    “We receive and witness a lot of abuse from patients but I don’t think local staff care much about that”.

    “The trust does partially support me and my colleagues but in light of the recent changes in services staff are being extremely tested and compromised in ways that do not feel at all supportive.”
  3. 'Challenge, Educate and Support' is a guidance booklet that builds on the foundations of an earlier campaign that encouraged staff to report racist incidents.
  4. Chair of the Trust, Gary Page, and board members have been at the forefront of this project, recognising their role as key leaders and role models in order to influence change in the organisation:
  5. The board fully signed up to actively work against discrimination, recognising that 'we need to move beyond handwringing to positive action'
  6. Challenging racism is everyone's responsibility, and the Trust has produced materials, guidance and support to enable people to do that
  7. Ravi Seenan, Equality and Engagement Manager at the Trust, reminds staff dealing with racism to challenge the behaviour, not the person.
  8. Want to know more about Challenge, Educate Support? Inspired to start a similar project in your organisation? Read more about it in this blog.
  9. Racism in the health service affects the lives of both service users and health professionals. Over the coming weeks, we'll be publishing a series of articles on the consequences of racism on doctors, nurses and patients.

    Read about racism in the delivery of mental health services and join the discussion!

    By sharing our ideas and letting each other know what actions have worked we can End Racism This Generation.
Like
Share

Share

Facebook
Google+