Casino Customer Service News, Tips, Tactics and More

Today's Topics: Facebook's new Graph Search tool and casino marketing; TechCrunch's take on Graph Search; comment cards are the dinosaurs of customer feedback; casino marketing and mobile use infographic; and Apple, Inc., offers 4 lessons in casino customer service;


  1. For more information, visit or contact Lydia Baird, director of business development for Robinson & Associates, Inc., at 208-991-2037 or  
  2. Facebook's Graph Search and what it means for casino marketing.
  3. Here's what TechCrunch says about Graph Search and how it can be used to find friends' comments about travel destinations, restaurants and more.
  4. So why do casinos continue to use comment cards in this age of real-time customer feedback?
  5. Mobile use infographic.
  6. Learn from experts outside the casino industry.
  7. Our website.