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Ill-advised Cairo tweet has Kenneth Cole feeling the wrath

Clothing designer Kenneth Cole had a public-relations nightmare on its hands Thursday morning after a flippant tweet about the situation in Egypt generated outrage in social media circles.

  1. Clothing designer Kenneth Cole felt the wrath of the Twitterverse today after attempting to promote its spring collection on the backs of people who are spilling their blood in Egypt.

    At about 7:30 a.m. Pacific time this morning, the following tweet (accompanied by the #Cairo hashtag, which is being followed by millions interested in the situation in Egypt) came from the @KennethCole Twitter account:
  2. Then came the tidal wave.
  3. M_McCubbing
    @KennethCole Frankly, you disgust me. How can you make such comment when people are being beaten and killed? Think before you post!
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  4. smutqueen
    @KennethCole Thanks for giving me yet another reason to never buy your products. Could be you anymore insensitive?
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  5. Jenna_Sangria
    Using the conflict in #Egypt to sell cloths is not only tasteless but just created the adverse effect. @kennethcole
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  6. zoonini
    . @KennethCole If you think your hjacking of a hashtag to benefit your company was acceptable then you have an egregious lack of judgment.
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  7. mrbrain
    I think whoever is running @kennethCole just signed their own pink slip with that one http://bit.ly/euUpay
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  8. After two hours and hundreds of such tweets, the @KennethCole account followed up with this:
  9. STPBud
    @KennethCole I think it's clear you were making light of the situation, and have no clue what you are doing.
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  10. _ndrw
    KennethCole with the PR nightmare. Hope their marketing/Twitter master got the swift kick in the boot.
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  11. beanie
    For those that think as a marketer you should capitalize on every situation, see @kennethcole today as an example of why you shouldn't
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  12. That last one was a particularly interesting tweet, because the controversy brought out dozens, if not hundreds, of public relations and marketing professionals who used the buzz of the Kenneth Cole Twitter conversation to sell themselves as experts who can help companies avoid this sort of thing:
  13. Praecere
    @KennethCole take it from a #Crisis #PR firm - your company's tweet is in incredibly poor taste. Need a stronger and very sincere apology.
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  14. Were they using the situation to capitalize on the outrage generated by someone trying to capitalize on a situation? You tell us.

    At any rate, it didn't take long for a bogus @KennethColePR account to open up:
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  16. KennethColePR
    People of Australia: Water up to your ankles? We've got your Kenneth Cole capris right here! #KennethColeTweets
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  17. We put the question out to our followers on Twitter:
  18. theprovince
    PR #fail or clever advertising? What's your take on @KennethCole using Egypt hashtag to promote brand? http://bit.ly/f3rGg8
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  19. Here are a few of the responses we got back:
  20. variouspenguins
    It's vile, pathetic and shameless. Why are you giving it the oxygen of publicity? // @theprovince What's your take on http://bit.ly/f3rGg8
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