A Global View of Social Media: Part 2

Best Thinkers Series- June 12, 2012 A live, exclusive webinar from Social Media Today

  1.                               Panelists

  2. Moderated by Robin Carey-founder and CEO of Social Media Today. @robincarey
  3. Brian Ellefritz, Vice President, Social Media Strategic Services at SAP. @BrianEllefritz
  4. Robin Grant, Global Managing Director at We Are Social. @RobinGrant
  5. Adam Zawel, Community Director at Palladium Group. @adamzawel
  6.                        Audio Archive

  7.                    Tweet Chat #smtlive

  8. The webinar began by discussing the importance of understanding cultural differences...
  9. Things to consider in Global Social Media - We behave different culturally and we use different platforms. #SMTlive
  10. Robin Grant states it's about doing your homework and researching the culture as well as the platforms that culture uses.
  11. #social tends to be a 'widget of the time' for most employees in various countries, not FT @BrianEllefritz on #smtlive
  12. Brian Ellefritz states that SAP makes sure employees have an understanding of the culture, and the language, as well as the necessary tools to reach those people. Empowering employees to be in-country ambassadors...
  13. Doing your homework involves speaking to people in that culture that really understand the people and how they use social media. It's not something you can spend 15 minutes on with a google search.
  14. RT @kaleefmlloyd: Know your markets and their cultural differences #SMTlive
  15. True investment in communities works best for B2B social as opposed to opportunistic approaches. @BrianEllefritz #SMTlive
  16. engaging w/your brand's community & directly conversing w/ them as individuals as opposed to a whole creates brand loyalty #smtlive #smtlive
  17. Adam Zawel goes on to discuss strategy...
  18. "Global organizations that get sucked into operational details about #social will lose track of strategy." via @adamzawel #smtlive
  19. MT @socialmedia2day: Some business truths & best practices transcend cultures. A community for that can be international @adamzawel #SMTlive
  20. The panelists go on to discuss the benefits and challenges of using localized platforms over facebook, linkedin, etc....

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