Productive Web Apps  -  backlit screen... Where is the colour e-ink ! ;)

Gary Reed  -  I find it interesting that wifi connection issue was the main issue with the iPad. 90% of the time wifi issue are normally an user, ISP or router issues. A great of user aren't very tech savvy. I actually founded many user didn't know how to turn on the wifi on the iPad. Many router are just plugged in and turn on. No consideration is given to changing or modifying the settings for environment the router must function within. Some ISP don't like too many wireless device connected. This survey has some questionable issues

MichaelCK - I'm surprised touchscreen precision isn't the number one issue getting complaints with the Fire. This is probably the most frustrating aspect IMHO.

Jim Bumgardner - Number one problem with my iPad: I can't stop using it, and it's turned me into a potato. I spend to much time "consuming" content on it, instead of "making content" on my desktop computer, like I used to.

Gary Reed - I find it interesting that wifi connection issue was the main issue with the iPad. 90% of the time wifi issue are normally an user, ISP or router issues. A great of user aren't very tech savvy. I actually founded many user didn't know how to turn on the wifi on the iPad. Many router are just plugged in and turn on. No consideration is given to changing or modifying the settings for environment the router must function within. Some ISP don't like too many wireless device connected. This survey has some questionable issues

Gyp The Cat - Very sensible comments for the most part, and I agree with Gary.

We've had Kindles and iPads in our house for the last twelve months or so now. The only issue we've had with any of them was with the Kindle not appreciating the wireless all of a sudden. A quick look on Amazons support page (via an iPad funnily enough) suggested rebooting the device via the menu option to fix the problem, it did fix it.

I dread to think how many people think they have a broken device and end up buying a new one, or how many support tickets get opened which can be fixed fairly quickly. All about user perception of their problems.