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Big Brands, Little Shops, and Branded Twitter

Thoughts on Twitter's upcoming brand page opportunities: I saw the tweets/postings on Twitter's new branded sites and still just question its scalability for smaller businesses. But I think these are some good insights on the possibilities as well...

  1. brand_BIG
    Twitter to roll out enhanced brand pages? http://www.businessinsider.com/source-twitter-will-start-to-function-more-like-facebook-on-feb-1-2012-1
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  2. RickCaffeinated
    @thebrandbuilder @brand_BIG I don't know - the article has the "old Twitter" profile jacked up for Coke. Makes me question.
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  3. brand_BIG
    @RickCaffeinated @thebrandbuilder Rick, yes, but click on Coke's profile now. The article is compelling; e-commerce direct via Twitter?
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  4. RickCaffeinated
    @brand_big @thebrandbuilder aah - gotcha. See what you mean. But next question is what does it buy to have multiple "landing sites"?
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  5. brand_BIG
    @RickCaffeinated @thebrandbuilder Well, it puts you where your customers are and makes their buying experience more convenient.
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  6. brand_BIG
    @RickCaffeinated @thebrandbuilder Get them to buy on Twitter & you're less likely to lose a sale 'cause they had to click to somewhere else.
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  7. RickCaffeinated
    @brand_big @thebrandbuilder maybe mondo brands, but think Mom & Pop shops don't need to spread out as far, better served w/ central space.
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  8. thebrandbuilder
    @RickCaffeinated @brand_big If you're a retailer, it isn't a bad idea to create a twitter account that only functions as a sales channel.
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  9. thebrandbuilder
    @RickCaffeinated @brand_big Give your customers a chance to separate the engagement/convo feed from a stream of promotions.
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  10. brand_BIG
    @RickCaffeinated @thebrandbuilder I don't know that they are offering to mom & pop brands, but why not? It's another sales vehicle.
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  11. thebrandbuilder
    @RickCaffeinated @brand_big It helps make the experience less spammy, and it also makes it easier to search the sales feed for deals...
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  12. thebrandbuilder
    @RickCaffeinated @brand_big ... when the user/customer is in the mood to shop rather than just interact.
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  13. brand_BIG
    @thebrandbuilder @RickCaffeinated Agreed. Making the feed a hard sell 24/7 would show a lack of understanding of the audience in the space.
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  14. thebrandbuilder
    @brand_BIG @RickCaffeinated However they do it isn't really important. A company can create different spaces for different uses. #clarity
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  15. brand_BIG
    @thebrandbuilder @RickCaffeinated Yes. If the "sales" feed is separate & you could go there to "shop" but not interact. Makes good sense.
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  16. RickCaffeinated
    @thebrandbuilder @brand_BIG one of the things I appreciate more and more about #socmed is that it's so scalable. But as more platforms...
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  17. RickCaffeinated
    @thebrandbuilder @brand_BIG ... build in the one-stop-shop/branding pieces, just seems like it loses some of that for the smaller folks.
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  18. brand_BIG
    @RickCaffeinated @thebrandbuilder Even if big brands "invade" the space, it still offers tremendous opportunity for smaller & niche brands.
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  19. RickCaffeinated
    @brand_big @thebrandbuilder hmm - thanks. Just keeping my cynic/skeptic hats on 'til I see where it helps across the board more.
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