@UPS Shares #SocialBiz Strategies on #GetRealChat
@UPS & @UPSStores social media teams share social ninja tips for integrating social media into biz. UPS has taken lead in how to turn PR crisis into a positive. Much to be learned from their authentic engagement & agile approach to leveraging social for biz.
Logistics gets social! Join @UPS + @TheUPSStore for chat with @PamMkgtNut during #GetRealChat. Tues, Feb 7 at 9 pm ET.- Howdy @PamMktgNut: I'm Debbie Curtis-Magley w/ the @UPS team. Joining me is Brandon Olson w/ @TheUPSStore. #GetRealChat
Hey friends - join me for #GetRealChat w/ @PamMktgNut. Talking about @UPS + social media. Tonight at 9 pm ET
- If UR just now joining, we have a special guest... @UPS they are going to share tons of social ninja tips 4 #socialbiz #getrealchat
- Sorry folks that last one should have been Q1: @UPS How many social ninjas are on your team! #getrealchat
We hear Debbie at @UPS has a blackbelt! MT @PamMktgNut: @UPS ... going to share tons of social ninja tips 4 #getrealchat- @PamMktgNut: At UPS, there are 4 ppl on our social media team (including myself). #GetRealChat
- A2: Our social media efforts started in ‘08. 1st step - listen to online mentions about UPS to learn what people were saying. #GetRealChat
- A3b: SM objectives same since '08, just more tools + places to connect w/ customers. #GetRealChat
- A3a: Our SM objs: Connect w/ customers, learn from them, share info that supports their biz goals + respond to brand issues. #GetRealChat
- A3: Our goal is similar - connect with customers, especially #smallbiz customers to find solutions to simplify their lives. #GetRealChat
- Q4: @UPS How do you use the different social networks to meet biz objectives? #getrealchat
- A4: We too have participated in a variety of Twitter chats to connect with our customers, specifically our #smallbiz customers. #GetRealChat
- A4b: UPS blog, Facebook + YouTube feature stories about small biz customers + tips to help businesses grow thru exporting #GetRealChat
- A4a: At Twitter, we hosted holiday chats to share ideas for making the holidays hassle-free bit.ly/u05AUT #GetRealChat
@kilby76 #getrealchat have a great chat hope you will stop by #celebchat 2/13 @ 9pm ET to talk to @jackiejcollins cc: @jkcallas
