The pros and cons of paywalls

  1. There's nothing like a little paywall debate to get the blood stirred up on a Sunday afternoon before Christmas, it seems. I started things off with a critical tweet about a Bloomberg story by Edmund Lee on how the New York Times paywall was working "better than anyone had guessed," which I contrasted with a post of mine about the decline in traffic to the NYT site (as measured by comScore) and what appeared to be a corresponding decline in advertising revenue -- including digital revenue, which is rising just about everywhere else.
  2. paywall triumphalism from Bloomberg: go.bloomberg.com/tech-blog/2012… -- ignores the fact NYT ad revenue still declining faster: gigaom.com/2012/10/26/the…
  3. @mathewi actually circa rev rising faster than ad revs declining -- it's in the story
  4. Edmund is right, of course -- he did mention this in his story, using numbers from an analyst (which of course are estimates). And so I acknowledged that "ignores" was too strong a word -- but still, his piece made it sound as though all you have to do is put up a paywall and your problems are solved, which I think is a Pollyanna sort of viewpoint.
  5. @edmundlee: in any case, you did mention it, and ignores is probably too strong -- but you sure downplayed the effect of that decline
  6. At which point, Josh Sternberg of Digiday noted that ad rates haven't gone up at the NYT, as detailed in his recent post; http://www.digiday.com/publishers/paywalls-dont-bump-ad-prices/, even though that was the assumption on the part of many paywall advocates -- that a paying audience would be worth more to advertisers.
  7. @edmundlee @mathewi of course the interesting thing here (sorry to butt in!) is that dig ad rates have not gone up post-paywall, per NYT.
  8. @joshsternberg @mathewi fact is CPMs are going down for everyone -- paid sites at least have stemmed those webwide declines in ad rates
  9. At this point, I made the same point I've tried to make before about paywalls -- that they aren't a solution for everyone, and that even for those where such a strategy is working, like the NYT, they can't be the entire strategy
  10. @joshsternberg @edmundlee: the reason I harp on this is the impression that a paywall is *the* answer -- where is the rest of the strategy?
  11. .@joshsternberg @edmundlee: I'd like to see as much innovation around monetization as there is around display or design like Snow Fall
  12. .@edmundlee @joshsternberg: it's almost like some papers have given up on advertising and thus are doomed to be much smaller businesses
  13. @mathewi @edmundlee @joshsternberg Not the smart ones… Out of the major newspapers companies, which do you think have given up on ads?
  14. .@davisshaver @edmundlee @joshsternberg: I think virtually all of them have given up, in the sense that they aren't trying to improve
  15. Peter Kafka of All Things Digital also jumped in to confirm that the NYT says the paywall has had virtually zero effect on ad rates 
  16. .@mathewi @edmundlee @joshsternberg NYT people tell me pay wall has zero effect on cpm.
  17. .@edmundlee @mathewi @joshsternberg to be clear: NYT says pay wall isn't keeping cpm flat - it has no impact on rates, period.
  18. @pkafka @edmundlee @joshsternberg: the assumption was that paying customers would be seen as more valuable -- what happened to that idea?
  19. Raju Narisetti of the Wall Street Journal said that one rationale for paywalls is that it allows newspapers to learn more about their readers, and thus hopefully target ads better -- which is part of why I am in favor of membership-style approaches rather than blanket paywalls.
  20. Knowing more about readers (through pay) helps sell better, delay inevitable falling CPMs @mathewi @davisshaver @edmundlee @joshsternberg
  21. @rajunarisetti @davisshaver @edmundlee @joshsternberg: exactly why I think a more membership/tiered approach is better than a plain wall
  22. I noted that the latest estimates are that the online advertising market grew by 18% in the third quarter to $9.3 billion, and yet few newspapers -- including the NYT -- have seen anything like that kind of increase. Why?
  23. @edmundlee @joshsternberg: relevant stat -- digital ad sales up 18 percent. how much of that growth are papers getting? adage.com/article/digita…

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Mathew Ingram

I'm a senior writer at GigaOm, a former journalist with the Globe and Mail and co-founder of the mesh conference in Toronto

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