Michael Graves on People First in Design #SMWHealth
In his most personal story, Michael Graves led the Social Media Week audience through the jarring, absence of care in those buildings dedicated to that purpose, hospitals. By starting from the patient's perspective instead, he demonstrates how good design is healing.
- Following the tweetstream below you'll find the links to Michael Graves Facebook Fan page, Saatchi & Saatchi Wellness Livestream and multiple posts generated by the keynote at Social Media Week New York
RT @sarita: Wow! Audience gives Michael Graves a standing ovation before he even starts! #smwHEALTH"Its frustrating doing things you can't do until, you can..."
To do 4 story atrium in #hospital is easy. A redesigned #patient room? Not so much. #smwhealth #smwMichaelGraves #smwnyc #healthcare
#smwhealth MGraves: "here's my gouache of redesigned hosp rm & if you still don't like it, there's a pic of Tuscany" humor makes his point
Michael Graves says he comes to us as designer and patient today in redesigning the #hospital room #smwhealth #smwnyc http://pic.twitter.com/WS2EpqVU
To most ppl, ADA is "a railing in the bathroom. 've never used a railing in my life. ADA doesn't go far enuf" ~Michael Graves @ #smwHealth- Why are there 3 potty chairs in pastel floral Mario Buatta designed hospital room? Asks #smwMichaelGraves #smwHealth #SMWNYC #healthcare
"Who is doing your designing, doctor?"
- #smwhealth #smwMichaelGraves had his doc try to use hospital.room while in a wheelchair, to learn about poor design from 'experts'
Beginning with the patient first, changes the process
- Michael Graves' employees spend a wk in a wheel chair when they start, so they can understand the experience. People First design #SMWHealth
- Technology 'grows' in rooms in #hospitals says #smwMichaelGraves Tech additive not substitutive in #healthcare #healtheconomics #smwHealth
Michael Graves speaks of how bedridden patients unable to reach needed objects in typical hospital room #smwhealthcare
"Would you eat off a toilet? http://reginaholliday.blogspot.com/2010/08/you-eat-off-toilet.html?spref=tw and this is a painting about what Michael is talking about #smwhealth #smwnyc- #smwhealth #smwny Michael Graves team redesigned bed table so it would be more likely to get cleaned & not be a germ farm
- Great question by @sarita: "When did we lose empathy in design?" - Michael Graves: "I thot it was the new normal, but it's not" #smwHealth
Michael Graves shows an example of a new patient table. Light weight, usable, easy to clean, beautiful #smwhealth http://pic.twitter.com/JlDa0m0S- #smwhealth MGraves team: portable just-in-case pocket cane; walker w foldaway seat; better 'reacher' using whole arm
