Social Media Breakfast June 14

Jennifer Stafford of HomeAway!

  1. @jennstafford Doing her thang at #smbaustin! 100 social accounts that are managed globally! http://pic.twitter.com/kDa88Joh
  2. I just got the sleepiest social guy at the meeting award at #SMBAustin! Yay? http://pic.twitter.com/iEwIJkbU
  3. By the amount of coffee being consumed it is apparent that the #SMBAustin folks are sleep deprived coffee and tech addicts. My tribe!
  4. #smbaustin #homeaway built 115k fans in 2 months on social media. 660k YouTube views.
  5. If you're doing a big campaign like the Super Bowl, your organization and timing has to be perfect. #SMBAustin
  6. .@homeaway Superbowl campaign lessons learned: big results don't always equal long term engagement #SMBAustin
  7. Big audience = big results, but big results don't always transfer to long-term engagement. #SMBAustin @jennstafford
  8. #smbaustin love seeing the test baby ad again From @homeaway. any press can be good in this case :)
  9. Open apology letter from CEO went out through select press and @Homeaway #Facebook page. #SMBAustin
  10. #SMBAustin @JennStafford notes that @HomeAway took a lot of flak in social media after toning down their #TestBaby Super Bowl ad.
  11. Target audience for @Homeaway is family parents typically 35 to 55. they are on social, but property owners aren't. #SMBAustin
  12. #Testbaby tested well in focus group of target audience, believe it or not. RT @scribblinghappy: Even test groups fail. #SMBAustin
  13. Thanks for sharing the "failures" as well as successes with your social media campaigns. #SMBAustin #testbaby @jennstafford
  14. #smbaustin "even with lots of planning and testing, can have unexpected results"
  15. social media sentiment can vary from press coverage, set expectations #SMBAustin
  16. Controversy did create a lot of social conversation and online sentiment was 60% positive vs 20% in general public. #homeawy #SMBAustin
  17. "The new approach is a long-term campaign platform which focuses on family and group travel category. The ad launched in Q1." #smbaustin
  18. New @Homeaway campaign from @GSDM focuses on vacation memories. Much less controversial! Warm and fuzzy. #SMBAustin
  19. Lesson learned by @homeaway: flashy, shocking ads can have their place, but you need story you can sustain for long-term #smbaustin

Did you find this story interesting? Be the first to or comment.

Liked!

Lauren Gunter

ISFP. I like sitting on porches and driving through the middle of nowhere.

Total views
53

Storify

@Storify