EBSCO: The Reckoning

All EBSCO databases went down today.

  1. EBSCO experienced technical difficulties on March 27, disabling access to all of the EBSCO resources that libraries provide their users (in short: a lot). 

    Many libraries let their patrons know via social media and some offered other resources (good job!).
  2. All of our Ebsco databases are down. This is a nationwide problem. Try open access journals: doaj.org
  3. Q&A: I saved links to articles from EBSCO, but I can't get to them?: bit.ly/HagGhz
  4. As of 2:45 p.m. PDT, EBSCO's last tweet was not very informative, but their phone customer service was lovely I was told.
  5. Seton Hall University Chooses EBSCO Discovery Service for Superior Index, Facet Features and Catalog Integration tiny.cc/EDSSetonHall #EDS
  6. @ranti @jeremygsnell They were nice on the phone when I called at 11:30 this morning. But nothing since then.
  7. They did let us know they are hiring.
  8. Librarian humor.

  9. A few of my favorite humorous tweets from within the profession.
  10. Look, people - if EBSCO wants to go dark to protest SOPA two months after everybody else, that's just how they roll
  11. EBSCO is paying my medical bills if I am stabbed by an angry student today. It's been down worldwide for 4+ hours. Pray for the librarians.
  12. Surprise! Students actually use EBSCO.

  13. @mirda_inc had good reason to worry; students weren't happy about EBSCO being down.  Also, procrastination is still popular.
  14. Damn you EBSCO. This is what I get for procrastinating. #welldeserved
  15. #dontbesohardonyourself
  16. I Dislike PCs too, but it's not their fault.
  17. welp, i was making a lot of progress on my paper... but ebsco has decided not to work for me. #effff
  18. How am I supposed to write a paper when EBSCO is down?
  19. How indeed! (Hint: Go to, call, IM the library.).
  20. ughhhhh EBSCO article sources WOULD be down the one day i need sociological resources. wahhhhhhhhhhhhhh life :(
  21. Ugh. First world problems.

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Jeremy G Snell

SF transplant from the South. I do lots (web d&d, stats, tech instruction, graphic novel buying, ILS managing, etc.) for a library in the city. Tweets vary!

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