Business
Vodafone UK Business Account Scandal
My Vodafone business account mobile phone was stolen on the 1st of November it's now the 28th. I still have no phone. Vodafone business accounts have lied to me, ignored me, fobbed me off and basically been utter rubbish. Looking at the tweets below they've clearly been busy dealing with issues.
- UPDATE - I've recently concluded this story with a post here: Vodafone Business Scandal - Conclusion
Remember that all these tweets are over the space of ONE DAY... go Vodafone! Sterling job.
actually losing the will to live @VodafoneUK appear to hold their customers in complete contempt
I think I'd be leaving @VodafoneUK when my contract is up, I'm in leeds city centre and it takes 2 minutes to update twitter.. #no3ganywhere
@VodafoneUK Still working out why I had to speak with 4 people for 30 minutes to canx an online order. Now deciding whether to canx mine- @GusQuad @VodafoneUK glad I'm not the only one - its the worst customer experience I have ever seen and I used to work for watchdog!!
- @VodafoneUK waiting since wednesday for a reply to my upgrade request via website.
@VodafoneUK emailed last week and not had a reply waste of time its a diabolical service
@VodafoneUK there seems to be a problem with signal in the GL55 area. My son reports he can't get any VF signal what's happened?
right currently on hold with @VodafoneUK since they've over charged by £300 in last year. Lets see how quickly I get it back shall we????
@VodafoneUK Unlikely...Expected my new phone today, Vodafone muck up TWICE and now waiting until tomorrow. It's incompetent&I've lost faith.
@VodafoneUK I've had my account since August and twice asked for my billing date to be changed and it still hasn't. Vodafone are useless!!- @VodafoneUK Vodafone network is down in derbyshire but vodafone customer avcs unable to help - they are a complete joke. #vodafonederby
@VodafoneUK RE:WRT135 This is why I want to leave. Everyone else, this is why you shouldn't join! docs.google.com/document/d/1tL…
@VodafoneUK - Yes, reported 26/10. Although I guarantee there's been issues for much longer.No timescale for a resolution. Absolute rubbish.
@VodafoneUK Any news perchance? Or is it going to be a 28 days without a business phone scandal for Vodafone?- @VodafoneUK I honestly can't believe you allow a business customer to go this long without a phone. It's insanely bad!
Any gud solicitor out there to kick #VodafoneUK ass. It service is #3rdWorld quality, website & App utter crap, yet my #LineRental increased
@VodafoneUK Well, if you can't beat @o2 in every way, your pretty much buggered. A valued customer lost.
