Jonathan's Starbuck's Card

The month-long pay-it-forward of scanning an image of a Starbuck's stored value card and sharing its account via a Twitter feed is over. Here is where you can pick up the threads of what happened.

  1. Mid July 2011, mobile app developer Jonathan Stark posted an image of his card on his website and pre-loaded it with $50. Over the course of the next several weeks, thousands of dollars were added and spent on coffees as people took the scan with them to buy coffee. People checked his Twitter feed to see the current value remaining on the card:

  2. Just paid for car behind us at the drive thru. Felt good, and the barista gave us a free coffee coupon for being nice! http://yfrog.com/kizhvitwj
  3. Andy Matthews, another programmer, wrote some code so you can see exactly how popular the card activity was, and how often people withdrew and deposited funds here:
  4. Then developer Sam Odio wrote a program to scrap funds out of Jonathan's card and move to his own Starbuck's card. He would sit in a Starbucks and go to the counter when the value climbed to make the transfer. He even published his code online so that others could do it. Odio eventually collected $700 from his hack, and is selling his card on eBay.

  5. This ultimately led towards Starbuck's canceling the card, experiment ended:
  6. The conspiracy theorists came out with the notion that this really was a Starbuck's-sponsored viral media plan to begin with. They were wrong. "
    I still find the circumstances bizarre: programmer selflessly develops experiment that inadvertently gives global behemoth brand millions of dollars worth of free publicity, drives customers to stores and patterns the behavior of using their new payment device, with no strings attached
  7. Odio emailed Stark trying to reach out. The comments on Stark's blog are interesting reaction to the entire episode. 
    "The fact that you perceived a need to send an "olive branch" (coupled with the fact that you actually believe your e-mail to be an "olive branch") says everything you need to say.

    The fact that Jonathan believes it"s not about his impression of your actions but rather the impressions of those who participated in his "experiment" that matters says everything he needs to say."

  8. Since then, others have stepped up to offer their own pay-it-foward experiements.

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David Strom

Business channels editor, ReadWriteWeb

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