Tips, tricks, and ideas about community management

Just getting started in community management? Looking for some ideas, tips, or inspiration? Check out some of these helpful tweets and links below!

  1. What is a community manager?
  2. Best contribution to the "what the hell do we do" talk. RT @jeffpotts01: My bucket model 4 community leadership http://bit.ly/qVopF2 #cls11
  3. Eens! RT@pemullen: It should be called Community Engagement Manager. Communities dont want to be managed. They want to be engaged. #cmtysf
  4. Community vs. Social: Does It Matter What You Call It? bit.ly/wBZpye via @themaria
  5. The Community Manager as a Horizontal Position: http://bit.ly/qPi6Sg by @evanhamilton on @thecmgr #cmgrchat #cmgr
  6. #CM peeps-- is your job to talk to people, or to get people talking with each other? http://goo.gl/vFFWs
  7. "Moderation is pass or fail" where as "Community Management is far more [complex]" #cmgr #cmgrchat @blaisegv
  8. Qualities in a good community manager:
  9. Passion to company and community, helpful and knowledge of the social space are good attributes for CommMgr to have. #cmtysf
  10. You thought the playground was harsh! MT @SueOnTheWeb: Sticks and Stones. Why every Comm. Manager needs thick skin ow.ly/61LeO #cmgr
  11. Most important: don't let trolls get under your skin. Deal calmly, methodically, compassionately, but firmly. #cmgrchat
  12. Building, managing, and engaging your community:
  13. RT @RichMillington: The small, simple, processes which make the biggest difference to an online community: t.co/QORe0c5 #cmgr #cmgrchat
  14. Awesome! RT @poynter: What does a community manager do? Profiles, targets, identify influencers.. ow.ly/61LnI #cmgr
  15. From day one, you need community guidelines - both internal and external. Anyone can be a spokesperson and you need to have trust. #cmtysf
  16. What is a Leaderboard?? The Role of Leaderboards in Online Communities t.co/d4GzadO #cmgr For whoever it was that asked

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Dave Schumaker

community manager and social media manager, photographer, consumer of information, and former geologist. dodgers fan living in SF.

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