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Tim Sanders: Relationships are rocket fuel!

The best-selling author and thought leader addressed the 2011 CCH User Conference with an important point: It all starts with relationships.

  1. Tim Sanders addresses the 2011 CCH User Conference in San Antonio.
  2. BillSheridan
    @SandersSays: Relationships are rocket fuel Ex.: Relationship-oriented salepeople sell 40% more than those who aren't. #CCHUC11
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  3. BillSheridan
    @SandersSays: Google's Eric Schmidt's advice for new leaders: First, go make some friends. #CCHUC11
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  4. BillSheridan
    RT @tomhood: Relationships are rocket fuel! @sanderssays talks about reciprocity & emotional connection as competitive advantage #CCHUC11
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  5. BillSheridan
    Make relationship culture a part of the process at work. Step No. 1: Don't hire unhappy people! #CCHUC11
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  6. Tim Sanders during his CCH User Conference keynote.
  7. BillSheridan
    @SandersSays: High-performance jerks suck the life out of the office. Hire for happiness first, performance second. #CCHUC11
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  8. BillSheridan
    RT @tomhood: Relationships are also like shock absorbers - quality of the relationship can overcome breakdowns @sanderssays #CCHUC11
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  9. BillSheridan
    @SandersSays on hiring: Ask, "Is this a nice, smart person? Do they fit within our culture?" Zappos, anyone? #CCHUC11
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  10. BillSheridan
    @SandersSays: Chicken Little must fry. These sky-is-falling people create panic and destroy our confidence. #CCHUC11
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  11. BillSheridan
    @SandersSays: A prospect who talks badly about previous employers will eventually say the same about you. #CCHUC11
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  12. BillSheridan
    @SandersSays: Friendliness is Job 1. Are you user-friendly with employees? With internal processes? With clients? #CCHUC11
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  13. BillSheridan
    @SandersSays: Here's an idea: When someone smiles at you at work, smile back. That reciprocity creates a culture of friendliness. #CCHUC11
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  14. BillSheridan
    RT @RPJohnston: Average person is smiled at 12 times per day, we smile back four times. @sanderssays #CCHUC11
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  15. BillSheridan
    @SandersSays: Ability to smile back communicates your capacity to say, "I like you. I appreciate you." #CCHUC11
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  16. Tim Sanders signs copies of his books prior to his CCH User Conference keynote address.
  17. BillSheridan
    @SandersSays: E-mail rule No. 1: No bad or disburbing news over e-mail. Pick up the phone. #CCHUC11
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