Time Warner Cable faces backlash for Super Bowl blackout
LOS ANGELES (AP) — Time Warner Cable says it is investigating a blackout on its analog Fox channel in Southern California that cut off the Super Bowl for its customers. Hundreds of football fans are taking to Twitter to complain about the blackout, which occurred shortly before the halftime show.
- Update: Shortly after 6 p.m. Time Warner Cable officials announced the problem had been fixed.
Following the blackout, TWC's help account on Twitter issued this statement:
- — TWC Help (@TWC_Help)Sun, Feb 02 2014 16:46:02@TWC_SoCal LA Customers: We're investigating an issue w/KTTV (FoxSD) feed. FoxHD appears to be OK. We're working to resolve ASAP. ^KT
These were some reactions:
- — John Blanchard (@theblanchard)Sun, Feb 02 2014 17:39:04Thousands of party-goers across LA county forced into small talk due to Time Warner cable outage during Super Bowl.
- — margauxmonet (@margauxmonet)Sun, Feb 02 2014 17:40:35Time Warner cable out in Chatsworth. We called customer service 3 times and the phone hang up. Now we can't watch the Super Bowl. UPSET.
- — Danielle Lookabill (@danielle00013)Sun, Feb 02 2014 17:38:14Dear Time Warner Cable, I would greatly appreciate you turning the Super Bowl back on. I don't enjoy watching a black screen!
- — Lizzy Aguilar (@starchica21)Sun, Feb 02 2014 17:41:25Time Warner Cable I think this deserves another 3 months of free showtime!!! You messing with my tv time lol @TTWC_SoCal
Did you find this story interesting? Be the first to like or comment.