Social Media
How Twitter is working for Monmouthshire Council
A look at some tweets to give flavour of why social media is such a valuable way to engage. Our approach has helped this work for us.
- People have a place to express their satisfaction, it's great for officer morale and to have positive chats and comments from the community
"@southwalesargus: Monmouthshire council tax frozen bit.ly/AjrW3c" HOORAY!! Thanks @monmouthshirecc- Just a simple retweet of a plea from a local person who had lost her dog makes us all feel good when the dog is found in a neighbouring county.
@MonmouthshireCC Sweep has been found! Thanks for the help. Was found in Newport!- Lots of feedback from people all over the UK and beyond on our open, trusting approach to social media. This first tweet is from a resident who helped us with one of our social media surgeries
@MonmouthshireCC Ooh look who got mentioned in a blog by @Puffles2010 : adragonsbestfriend.wordpress.com/2012/02/21/soc… You're "seen as pioneers" How cool is that? :-)
Monmouthshire County Council - a beacon of social media inspired hope in a #localgov world of web 2.0 fear! bit.ly/GQn5ud
@HelReynolds I've cited @monmouthshirecc use of #socmed in my post "Should social work be more social?" for #12thMW bit.ly/w4qQlm- @HelReynolds is right http://www.comms2point0.co.uk/comms2point0/2012/2/5/what-if.html?lastPage=true#comment16938846 Mon'shire socmed strategy makes me feel included in decisions & wider community
- ... Also think helps northern & southern county towns that were relatively remote from each other feel more cohesive. /cc @HelReynolds
Great use of social media by @MonmouthshireCC to engage foster carers monmouthshirecc.wordpress.com/2012/03/12/rew… #fostering- A response to our open spaces 'Your Places, Your Way' event liveblog from a local government blogger in Walsall and other interested tweeters.
Monmouthshire County Council invites residents to speak up and get involved in their places, monmouthshirecc.wordpress.com/2012/02/16/cal… @localpolis @WhoseShoes
Live blogging consultation. More brilliance from @monmouthshirecc and @helreynolds (ht @WhoseShoes) bit.ly/yA3XBi #localgov
Good practice! @MonmouthshireCC host "Your Places, Your Way" gps to discuss transport, better use of empty shops etc ow.ly/i/upi4
Following on my blog last wk, http://www.rachmiller.com/?p=1967 discover how @MonmouthshireCC uses Yammer to engage foster carers ar.gy/0YvC- Locals like that they can submit Freedom of Information requests using Twitter
Monmouthshire (the county I live in) seem to have a remarkably modern approach to handling FoI requests. bit.ly/AlYi9z- It was fascinating to see how news of Monmouthpedia gripped people all over the world
Monmouthpedia, un intero paese del Galles finisce in Rete via wikipedia ilfattoquotidiano.it/2012/03/18/mon… via @fattoquotidiano
Monmouthpedia, un intero paese del Galles finisce in Rete | Il Fatto Quotidiano ilfattoquotidiano.it/2012/03/18/mon… via @fattoquotidiano #smartcity
RT @HelReynolds: @MonmouthshireCC: Blog post: Monmouthshire's gone digital ow.ly/8fSjv #technology #monmouthpedia #localgov > wow!
“@MonmouthshireCC: 1st Wikipedia town also to be 1st WiFi town in #Wales bit.ly/Ans7Yh #localgov #monmouthpedia” I <3 Monmouth- It's not just big, snazzy projects like Monmouthpedia - Twitter gives us a chance to have quick, useful communication and our open staff policy means that the right people (in this case our Head of Adult Services) have the opportunity to give the info.
ADVICE PLS: How 2 organise quickly wheelchair for terminally ill man? Will lend 1 of Mum's but will cause us big probs. @MonmouthshireCC
