40 tips for creating innovative healthcare social media & marketing content

From Content Marketing Health World 2012 #cmworld

  1. Healthcare pros create slightly less social media content & blog less, but produce more videos than other industries @juntajoe #CMWorld
  2. Boston Children's Hospital's Margaret Coughlin is like me: She believes content is queen but context is king. #cmworld
  3. " We don’t have a LinkedIn strategy, a Facebook strategy, &Twitter strategy – we have a STRATEGY and integrate the right channels" #cmworld
  4. Given complexity + technology, the traditional purchase funnel is shifting to a decision journey. #cmworld
  5. hospitals 3x more likely to be selected if in initial consideration set #cmworld
  6. When people are making #healthcare decisions: Fuel, force, fear. Content marketers can help take away the fear with best/right info #cmworld
  7. A lot of health care content needs to come from doctors, who aren't engaged in the process, says M Coughlin/Boston Children's. #cmworld
  8. Make sure your strategy is informed by what patients experience before, during & after the appointment #CMWorld @bostonchildrens
  9. Don't overlook the value of syndicated, authentic "expert opinion" content to drive your healthcare marketing strategy #cmworld
  10. Having 800,000 Facebook fans doesn't matter if they're not engaged! It's about the revenue and the loyalty. -Margaret Coughlin #cmworld
  11. The very best thing you can do is to make it easy for your patients and families to speak for you. #cmworld
  12. Info graphics work for @BostonChildrens great results for earned media and social vehicles in "calorie not just calorie" work #cmworld
  13. Hard to tie revenue in analytics, but can still measure number of appointments requested & scheduled #cmworld @BostonChildrens
  14. "World-class," "interdisciplinary" and other buzzwords are a no-no for good content. #CMWorld @ahaval
  15. Always keep in mind the anxiety your consumers may be feeling and try not to add to it with intimidating content. #cmworld
  16. Breast Exam video ow.ly/f5S4G You CAN USE HUMOR in healthcare. There. You have permission. cc @ahaval #cmworld
  17. Don't confuse content with content delivery. Just like with other tactics, there's the message, and then there's its distribution #CMWorld
  18. most important lesson: create value. To do that your content must be in service to your audience, not your brand #cmworld @ahaval
  19. Interesting advice: remind your leadership how their kids/grandkids are accessing information. #cmworld
  20. Don't ignore the internal and external tension... Involve your stakeholders early and throughout @ahaval #cmworld
  21. Develop content in a channel agnostic way to ensure that message can be repurposed to achieve max reach @MarketingBuddy #cmworld
  22. Content marketing is like a first date. It starts with an attraction, says @marketingbuddy. #cmworld
  23. No piece of content should be created without it having a connection to a key strategic goal (@marketingbuddy) #cmworld

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Deanna Pogorelc

Multipurpose MedCity Media employee, former OU instructor, aspiring runner and all-around master of useless skills (Jenga, anyone?).

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