1. For years, consumer groups have rang the bell about misleading fuel consumption figures and it is now almost one year ago that the Volkswagen defeat device scandal first made the news. Time to take stock about the consumer detriment, the ongoing investigations and how to clean up the car sector in Europe.
  2. The first results came on the same day of the conference. European Commissioners Jourová and Bieńkowska issued a statement in support for consumers to obtain compensation from Volkswagen.
  3. Our Director-General @moniquegoyens came to the conference with a clear statement: There are legal loopholes but this should not be an excuse for national authorities to let Volkswagen and other car makers off the hook.
  4. Encouraging words from European Commissioner Jourová:
  5. Our conference was a trending topic on social media:
  6. The last years made it clear that the cars on our roads do not necessarily respond to legitimate consumer expectations when it comes to air pollutants and fuel consumption. So what needs to change in order to design legal limits that are ambitious and enforceable? And what is necessary to ensure better supervision of the testing process and market surveillance of cars on the road? This was the topic of the third panel of the day with MEP Daniel Dalton, Isabelle Buscke from the German Federation of Consumer Organisations, Greg Archer from Transport & Environment and Gerhard Müller from the International Motor Vehicle Inspection Committee.
  7. In time for the conference we went live with a new webpage about how the current way new cars get approved needs to change.
  8. @sheilawatson100 from the FIA Foundation gave an impulse statement about a "business case for change".
  9. The second panel of the day was about the key question of redress. Under the heading "Uphill battle: Consumers challenges to obtain redress", Andrea Venanzetti from the Italian Consumer and Competition Authority, Professor Ianika Tzankova from Tilburg University, Marie-Paul Benassi from the European Commission, BEUC's Deputy Director General Ursula Pachl and Imelda Wander-Labbé from Volkswagen Group had a solid exchange about why Volkswagen has not yet compensated consumers, why this is not fair and in what point the EU legal system does prevent consumers from getting compensation.
  10. The Italian Competition and Consumer Authority fined #VW for €5 million. And their arguments leave no room for interpretation. No wonder Chris Carroll asks why other Member States haven't followed suit.
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